Terms of Service

1. Acceptance of Terms

By accessing or using Thinking Notes ("Service"), operated by Thinking Notes Pte. Ltd. ("Company", "we", "us"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you disagree with any part of these terms, you may not access the Service.

These Terms constitute a legally binding agreement between you and Thinking Notes Pte. Ltd., a company incorporated in Singapore.

2. Description of Service

Thinking Notes is an AI-powered interactive forms platform that enables users to create intelligent forms ("Notes") that provide personalized AI-generated feedback. The Service includes:

• Form creation tools with multiple field types (text, textarea, select, file uploads, URL parsing)
• AI integration with OpenAI, Claude, and Gemini APIs for generating responses
• Credit-based pricing system with subscription tiers
• Public sharing and forking capabilities for Notes
• Analytics and submission tracking

3. Account Registration and Security

You must create an account to access certain features. You are responsible for:

• Providing accurate, current, and complete information during registration
• Maintaining the security of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

You must be at least 18 years old to create an account. Accounts are non-transferable.

4. Acceptable Use Policy

You agree not to:

• Use the Service for any unlawful purpose or to violate any applicable laws
• Create Notes that contain harmful, offensive, or inappropriate content
• Attempt to reverse engineer, decompile, or hack the Service
• Upload malware, viruses, or other malicious code
• Abuse the AI systems by submitting excessive requests or attempting to manipulate responses
• Share or distribute third-party AI API keys or credentials
• Create fake accounts or impersonate others
• Harvest or collect user data without explicit consent
• Use the Service to spam, harass, or send unsolicited communications

We reserve the right to suspend or terminate accounts that violate these policies.

5. User Content and Intellectual Property

Your Content: You retain ownership of all content you create, including Notes, form data, and AI prompts. By using the Service, you grant us a limited, non-exclusive license to host, store, and process your content solely to provide the Service.

Public Notes: Content in public Notes may be viewed by other users. You are responsible for ensuring you have the right to make such content publicly available.

AI-Generated Content: AI responses are generated by third-party services (OpenAI, Claude, Gemini). We do not claim ownership of AI-generated content, but we are not responsible for its accuracy or appropriateness.

Our IP: The Service, including its design, code, and proprietary algorithms, remains our intellectual property and is protected by copyright and other laws.

6. Credit System and Payments

Credits: The Service operates on a credit-based system where credits are consumed when running Notes based on field complexity and AI usage. Credits are non-transferable and non-refundable.

Free Credits: New users receive 100 signup credits. All users receive 100 monthly credits that reset on the 1st of each month (unused credits are forfeited).

Subscriptions: Paid subscription tiers provide higher credit limits and access to advanced features. Subscription fees are billed in advance and are non-refundable except as required by law.

Pricing Changes: We may modify pricing with 30 days notice. Changes will not affect your current billing cycle.

Taxes: You are responsible for applicable taxes. Singapore GST will be added where required.

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy, which complies with Singapore's Personal Data Protection Act (PDPA), explains how we collect, use, and protect your information.

By using the Service, you consent to our data practices as described in the Privacy Policy.

8. Service Availability and Modifications

We strive to provide reliable service but cannot guarantee uninterrupted availability. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

We reserve the right to modify, suspend, or discontinue any aspect of the Service with reasonable notice.

9. Third-Party Integrations

The Service integrates with third-party AI providers (OpenAI, Claude, Gemini). Your use of AI features is subject to these providers' terms of service and usage policies.

We are not responsible for the availability, performance, or content generated by third-party services.

10. Disclaimers and Limitation of Liability

Service "As Is": The Service is provided "as is" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

AI Content: AI-generated responses are automated and may contain inaccuracies. We do not endorse or guarantee the accuracy of AI-generated content.

Limitation: To the maximum extent permitted by law, our liability for any claims arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of third-party rights.

12. Termination

Either party may terminate this agreement at any time. Upon termination:

• Your access to the Service will be suspended
• Your content may be deleted after a reasonable period
• Unused credits and prepaid fees are forfeited (except as required by law)

We may terminate accounts that violate these Terms or engage in harmful behavior.

13. Governing Law and Disputes

These Terms are governed by Singapore law. Any disputes shall be resolved through binding arbitration in Singapore under the Singapore International Arbitration Centre (SIAC) Rules.

If arbitration is unavailable, disputes shall be resolved in the courts of Singapore, and you consent to the jurisdiction of such courts.

14. Changes to Terms

We may update these Terms periodically. Material changes will be notified through the Service or via email at least 30 days before taking effect.

Continued use of the Service after changes constitutes acceptance of the new Terms.

15. Contact Information